Regulatory disclosure
This Financial Services Guide (FSG) is an important document. Please read it carefully to ensure that you understand it.
← Back to Lodge PartnersThe purpose of this Financial Services Guide (FSG) is to provide you with key information about the services Lodge Partners Pty Ltd (Lodge Partners) and its Representatives offer, and to assist you in deciding whether to use the services we provide. It is prepared in accordance with the Corporations Act 2001 and relevant Regulations and standards prescribed by the Australian Securities and Investments Commission (ASIC).
Your Representative is authorised by Lodge Partners to provide you with some or all of the financial services under its Licence. Details of your Representative are provided with this FSG. If you do not have a Representative, please contact Lodge Partners so that we may introduce you to a Representative who can assist you.
Lodge Partners is a Participant of ASX Limited, which means it has met specific criteria to be recognised as a stockbroker and is subject to the obligations of the ASX Rules.
Lodge Partners is an Australian Financial Services Licensee (AFSL 246271) and as such is subject to the Corporations Act 2001 and Regulations, ASIC policy, and relevant Australian standards.
Lodge Partners provides advice to clients on securities and derivatives listed on ASX, and has engaged Pershing Securities Australia Pty Ltd (ABN 60 136 184 962, AFSL 338264) to settle these transactions on behalf of its clients.
When providing our advisory and execution services, we act on your instructions and Lodge Partners acts as your agent. At times we may also be acting as agent for another client who is the counterparty to your transaction (for example, a sale of shares on market between clients). On occasion we may act as principal on our own account and appear on the other side of a transaction with you.
Before using our services for the first time, we require you to verify your identity as required under the AML/CTF Act and to confirm settlement arrangements.
As a stockbroking client of Lodge Partners, we provide you with advisory services for securities, interests in managed investment schemes and derivatives (exchange traded warrants and options) listed through ASX.
We provide general advice and personal advice depending on the manner of your request or the information you have provided to your Representative. Depending on the type of advice, we are required to provide you with specific disclosures, warnings and documentation as set out in this FSG.
Information you obtain from our publications and marketing material, our website or newsletters is general advice, and you will not be provided with a Statement of Advice in these instances. Where you are provided with general advice by your Representative, you will be provided with an FSG as soon as practicable after you have been given such advice.
When we provide you with personal advice, we will provide a Statement of Advice (SoA). Personal advice can only be provided to you after considering at least one of your Relevant Personal Circumstances. Personal advice includes Further Advice. We do not provide taxation advice and do not take into account taxation implications; we suggest that you seek independent taxation advice.
Relevant Personal Circumstances means your objectives, financial situation, attitude to risk and needs, as would reasonably be considered relevant in ascertaining the appropriateness of personal advice.
In preparing personal advice, your Representative must determine appropriate advice from your Relevant Personal Circumstances as currently known, after making reasonable enquiries in relation to those circumstances and comparing similar products that may be the subject of the advice. It is therefore important that, if you wish to obtain personal advice, you provide complete and accurate relevant information to your Representative, and that you inform your Representative of any significant changes in your Relevant Personal Circumstances.
Further Advice (FA) is personal advice that meets the criteria below. FA can only be given in relation to financial products that are traded on a licensed market such as ASX — including securities, warrants and exchange traded options. FA can only apply when:
When you are provided with Further Advice you will not receive a Statement of Advice. When FA is given, we will retain a Record of Advice. You may request a copy of the Record of Advice within 90 days of receiving the FA. At the time of giving FA, we will also inform you about any related interests that may influence our recommendation.
The Statement of Advice (SoA) will include your Relevant Personal Circumstances, the personal advice given and the basis on which it was prepared. It will also inform you of the name and contact details of your Representative, any relevant information about remuneration or other benefits that Lodge Partners or your Representative may receive, and any interests that might reasonably be expected to be capable of influencing the advice.
The SoA will be given to you, where possible, when providing personal advice and before the provision of any further financial services that may arise from the advice. However, in time-critical cases where you expressly instruct your Representative that you require the advice immediately, an SoA will be provided as soon as practicable, and in any event within 5 days after giving the advice.
When you inform us of any significant changes to your Relevant Personal Circumstances, we will provide you with a new Statement of Advice. An SoA will also be provided to you when we give you personal advice that is Further Advice for the first time.
If we make a recommendation to acquire a particular financial product (other than securities such as listed shares), or offer to issue, or arrange the issue of, a financial product to you, we will also provide you with a Product Disclosure Statement (PDS). The PDS contains information about the particular product, including its features, benefits, fees and risks, to assist you in making an informed decision.
We will explain to you any significant risks of financial products and strategies that we recommend to you. If we do not do so, or you do not understand the information provided, you should ask us to explain those risks fully.
If you request us to open an account for trading in exchange traded derivatives (warrants and options), we will provide you with a PDS that explains the risks. You will also be required to enter into an agreement specific to the derivative and, for options, to sign a Risk Disclosure Statement.
You may provide us with instructions by telephone, confirmed by mail or email. However, Lodge Partners discourages the use of mail and email for instructions relating to the sale and purchase of securities and derivatives, as we cannot guarantee that such instructions can be executed in a timely manner.
Lodge Partners will charge brokerage for each sale or purchase of financial products that it makes on your behalf. This brokerage will be included on the Confirmation despatched to you when the transaction is completed.
Lodge Partners may also charge a fee for the following services:
The rate of brokerage is a rate agreed between you and your nominated Representative and ranges up to 2.5%, depending on the size of the transaction, frequency of dealing and level of services required.
In the case of new issues of securities for which you subscribe, the remuneration of Lodge Partners is generally paid by a fee from the company issuing the securities, based on the number of securities for which you have subscribed. This fee would be disclosed to you at the time of the subscription. The fee payable to Lodge Partners by the issuing company, underwriter or lead manager is determined at the time the details of the new issue are settled, and could be expected to range from 1% to 9%, and may also be subject to a management fee.
Our Representatives may be remunerated by salary, commissions or fees, or a combination of these. They may be eligible to receive a bonus or other employment benefit which is discretionary and based on the achievement of business objectives.
Lodge Partners does not currently have any arrangements for referral business for providing you with financial services. If, at the time of any transaction with you, we have such an arrangement, you will be informed accordingly.
Lodge Partners is an independently owned company which is not affiliated with any other financial services provider or issuer.
However, Lodge Partners may recommend financial products that are issued and provided by other financial services organisations, and Lodge Partners may receive direct remuneration by way of commission. Such rates of commission can vary greatly, and you will therefore be informed of any specific commissions when you contract for such products.
The date on which payment is due is included on the Confirmation, and is generally 3 days for securities and warrants and 1 day for options from the date of the transaction. Brokerage and GST are included in the details on the Confirmation. The terms and conditions are printed on the reverse of the Confirmation.
We have engaged Pershing Securities Australia Pty Ltd (ABN 60 136 184 962, AFSL 338264) to execute and settle all transactions we make on behalf of our clients in securities, warrants and interests in managed investment schemes through ASX. Confirmations of your transactions will be despatched by Pershing on our behalf. As part of this arrangement, Pershing will provide you with sponsorship, nominee and custody services.
Lodge Partners is committed to providing high standards of client service and to maintaining a reputation of honesty and integrity. If our level of service or quality of products has failed to meet your expectations, please contact the Compliance Manager immediately.
You have the right to have any complaint about the service received from us (or any other aspect of our dealings) investigated and dealt with quickly and effectively in accordance with our complaints resolution procedures.
To assist us in responding appropriately, you are requested to prepare any complaint in writing, addressed to:
Manager, Group Compliance
Lodge Partners Pty Ltd
Level 40, 80 Collins Street
Melbourne VIC 3000
Telephone: +61 3 9200 7000
Please include as much detail about the circumstances of the complaint as possible, including the names of any of our staff involved. If available, copies of any background documentation should be provided along with the complaint.
Following receipt of your complaint, the Manager, Group Compliance will acknowledge receipt in writing and provide an estimate of the time it will take to investigate the circumstances. The Manager, Group Compliance will fully investigate the complaint and follow up if further information is required from you, then prepare a detailed written response after consideration of all relevant documents and following interviews with the employees involved and their managers, if required. The written response will be mailed or delivered to you.
We are a member of the Australian Financial Complaints Authority (AFCA). Should you have a complaint with us that remains unresolved, you have the option to pursue your complaint with AFCA. Contact details for AFCA are:
Australian Financial Complaints Authority
GPO Box 3, Melbourne VIC 3001
Telephone: 1800 931 678 (free call)
Email: info@afca.org.au
Website: www.afca.org.au
If you remain dissatisfied with our response to a complaint, you may also pursue the matter with ASX Limited. ASIC also has an Infoline on 1300 300 630, which you may use to make a complaint and to obtain information about your rights.
Lodge Partners maintains professional indemnity insurance cover that satisfies the requirements of section 912B of the Corporations Act 2001, and which covers claims arising after an AFS Licence holder becomes insolvent or ceases business. These insurance arrangements are maintained to compensate retail clients for losses they may suffer as a result of a breach by Lodge Partners or its Representatives of their obligations under the AFS Licence, including losses caused by negligent, fraudulent or dishonest conduct.
At Lodge Partners, the privacy of your personal information is important to us. If you would like a copy of our privacy policy, please contact us on +61 3 9200 7000 or access it at our website, www.lodgepartners.com.au.
If you have any questions about this FSG or the products and services Lodge Partners offers, you can contact Lodge Partners or your Representative using the details below.
Lodge Partners Pty Ltd · ABN 25 053 432 769 · AFSL 246271
info@lodgepartners.com.au ·
lodgepartners.com.au